Frequently Asked Questions
Q: What is the Exchange?
Answer:Our online "store" where nonprofit organizations can acquire FREE & SERIOUSLY INEXPENSIVE items.
Q: How can I access the items?
Answer:You just Become a Member
Q: What kinds of items are in the Exchange?
Answer: 10 Categories:
- FREE Office Supplies
- IT equipment
- Lab instruments
- Manufacturing equipment
- Tools/tooling devices
Q: How does it work?
Answer: First come, first serve basis. All items are available on an "As Is" basis. Please, no hoarding.
Q: Where do the items come from?
Answer: We work with local corporations to donate surplus assets back into the community. Once the items are donated, they appear in the Exchange - online "store."
Q: What do the items costs?
Answer: Office supplies are FREE. We charge a nominal Exchange fee for "hard" assets like furniture and electronics.
Q: How is transportation handled?
Answer: The Member is responsible to arrange for
transportation of items acquired from the Exchange. Please see Transportation page.
Q: Can items be returned?
Answer: As these are donated items, they are offered “AS IS” non-returnable.
Q: Cannot find what you need?
Answer: Send us your wish list to firstname.lastname@example.org. We will ping you with an email when it comes in. Write WISH LIST in the subject line.